SHIPPING & PAYMENT
How is shipping guaranteed?
If your order does not arrive, or gets seized, we will in all fairness ship your parcel again. For free! We have the following reshipping conditions:Free reshipping takes place after 2 business days. Most packages arrive within 24hrs in USA and 3days outside USA and the ones that don’t, will be reshipped in the following 2days. International mail and customs can have various delays, hence the waiting period.If you have entered an incorrect address (Like forgetting the apartment number), then we cannot reship for free. The address is printed out EXACTLY as you enter it, no manual actions on our side (unless you ask us to). However, we do not leave you standing in the cold, so to compensate you will get a code for a 50% discount on your next order.You can give an alternative address for the 2nd shipment. We will also use a different stealth method.
How is my order packaged?
Your order will be packed in a sturdy, padded envelope. No reference to marijuana or seeds is made on the outside or inside. We use different sender addresses and do not use branded packaging. In the envelope you will find an item that contains your MJJ Strain. No signature is required at the pick up or during delivery.
WHERE WE SHIP
We deliver to
ASIAN countries and many other countries world-wide.
When do I receive my order?
We are based in USA and also in Belgium to make shipping faster to other countries. Shipping to countries other than USA takes between 3 and 4 business days. The average is 3 days.Our shipping fee is for any number of products. When paying by cash in the mail, you get a $25 discount. and you also get free shipping for huge orders above 2Ibs.We keep all seeds in stock. We ship 3 times per week. Your order is shipped within 1-2 business days after we receive your payment.If your order does not arrive, we send you a new package. For free!
The most important things customers are very concern about are Quality and the Delivery of the products they purchase. For this reason, we have been redirecting most of our resources to ensure a fast and effective delivery schedule. By this way, we have special routes and stand by agents in a bid to facilitate our deliveries.
We have long term Contracts with the best couriers in the World. We have set up our warehouses in almost every continent. Our ware houses are linked to all our major routes of delivery. We have been able to ensure a safe delivery worldwide limitless of any barriers.
With our delivery, we provide accurate tracking which enable you to track and situate your package during delivery from our warehouse to your address. This will in a bid give you a clue of the departure time and expected time of arrival at the final destination. We also can provide tracking details In certain cases of same day deliveries within countries or states .
All orders placed and paid for before 2 pm are shipped the same day, Monday to Friday. We do not dispatch on weekends unless there are special considerations. If you have an urgent requirement to have an order shipped same day but have missed this deadline, and it is before 16.30 pm then please call us and we may still be able to accommodate same day dispatch.
PRIVACY & RETURN POLICY
Our Privacy and Return Policy for the Benefit of All our clients
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
RETURN / REFUND
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 7 days from the purchase date.
1. PARCEL MUST BE RETURNED WITHIN: 7 DAYS
2. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.
3. Refund will be given in full using same method used in making payments.
4. Refunds must be signed and made within a period of 5 working days
Note that, In most cases this will be minus shipping and fund transfer fees, although if it was a blatant mistake by us we’ll pick up everything . Bottom line, we want you happy!
We are genuine and 100% Guarantee on all orders you place. We As well Provide Tracking # , on Packages as they are being sent and also Tracking on recent orders to verify Validity and Assurance.